To avoid cancellation fees, we require at least 24 hours' notice before your scheduled appointment window. This allows us to re-route our technicians to other clients in need.
Cancellations made within less than 24 hours of the appointment or "no-show" instances when a technician arrives at the premises may be subject to a standard dispatch fee.
You can reschedule your appointment without penalty with at least 24 hours' notice by calling our dispatch line at (111) 111-1111 or replying to your confirmation email.